Technical Support
Pre-sales Services
Customers can contact us through various communication channels such as online inquiries, phone consultations, and email inquiries. They can inform us about the equipment, services, and questions they require. Our sales representatives and technical engineers will recommend products, explain product features, plan product models, and provide pricing information based on an understanding of the customer's physical characteristics, process requirements, and investment costs, offering a comprehensive range of services.
Mid-sales Services
During the product sales process, we fulfill our customers' technical requirements and promptly respond to their technical inquiries, resolving any related issues to ensure customer satisfaction and peace of mind.
After-sales Services
If required, we can provide operational training for the relevant product's construction personnel. For any issues raised by the customer during the installation and usage process, whether related to our product's quality or installation, we will promptly assess the situation and resolve the problem in the shortest possible time.